Event Manager

The Event Manager provides professional customer services in the Event & Convention Services Department of the Convention Management Division. The Event Manager manages the success of meetings, galas, workshops, medium-to-small conference and conventions, symposia and special event production and events for 50 to 7,000 guests. The Event Manager also coordinates larger events under the direction and support of a Senior Event Manager/partnership. This work is performed under the general direction of the Director for Convention Management.

• Reviews lessee’s license agreement to ensure dates, times, leased space and equipment provided are accurate and contractual provisions are fulfilled.
• Directs show services staff and contractors in delivering services for meetings and events and resolving event-related problems.
• Coordinates efforts of caterers, decorators, audio-visual, Meeting Services staff, etc., when organizing set-up requirements and client specifications.
• Acts as primary Events DC point-of-contact for show managers and implements their specifications and requirements for Events DC provided services.
• In conjunction with Events DC and Destination DC Sales Teams, conducts tours of the facilities for potential customers, provides expertise and consultation regarding facility capabilities and determines the needs of the potential event.
• Assists in the compilation and review of event and contractor charges with appropriate Events DC staff and show management, and reviews documentation for invoice preparation.
• Prepares schedules and meeting room specifications illustrating requirements.
• Reviews/Approves and create event floorplans/diagrams.
• Ensures the availability of all equipment contracted for customer’s use.
• Ensures compliance with all facility and appropriate governmental rules and regulations by the show management and all service providers working on the event.
• Conducts post-event critiques with show management.
• Assist the department to implement and monitor operational policies and procedures are being adhered.
• Performs a variety of related tasks and duties as assigned.

• Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Relations, Hospitality, Communications, Hotel Management, or a related field; AND
• Two to Three (2-3) years of significant customer-oriented hospitality industry experience preferably in a convention hotel, conference or convention center, or significant operating experience with multi-management of meetings and special events.
• Proficient in Microsoft Office Suite.
• Any equivalent combination of related experience, training, and/or education.
• Experience using AutoCAD, Social Tables, Meeting Matrix or any other Windows-based drawing software.