Posted: Jun 16, 2026
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Customer Service Advisor 1 – Riverdale

WesBanco - Riverdale, MD
Full-time
Salary: $18.50 - $21.50 Hourly
Application Deadline: N/A
Business & Information

Qualifications

  • High school diploma required

Benefits

  • Mid-Atlantic Work Hours per Week

Responsibilities

  • The employee will work their scheduled work hours in a designated WesBanco location
  • Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance
  • Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions
  • CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed
  • The CSA is responsible for consumer and business relationship building efforts and focuses on promotion of Bank's products and services
  • From an operational standpoint, the CSA is responsible for complying with all established Bank policies, procedures, and security measures
  • Responsibilities include operating as a CSR, opening new deposit accounts, and connecting with customers to determine their needs and make recommendations and referrals for products and services to internal and external partners as applicable
  • In addition, the CSA is expected to spend time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent promotion